- Customer service & technical support
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Customer service & technical support
First, our internal and field sales staff get to know all about your application and really get to grips with exactly what you want from the product. We already have access to a range of 90,000 different products – and we will work together with you to develop product number 90,001.
We liaise closely with the production and quality management departments to define the relevant technical and commercial requirements for the product, before drawing up specifications in consultation with the customer.
- Product management
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Product management
Our specialists in the product management will discuss the technical feasibility of your project in cooperation with the design department. We base this work on the latest scientific standards, but are always happy to go one step further; during our internal consultation and development phase, we start with adhesion tests and medical tests to make and test a product prototype.
- Development
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Development
We have development centers in Germany and the USA for silicone-overmolded connection systems, so we are always by your side no matter where in the world you are. Not only will you benefit from ODU’s many years of experience in developing new ideas, but also from the opportunity to combine this expertise with new knowledge arising from the company’s very own research. So you get products that are specifically tailored to your needs and always state of the art.
- Product manufacturing
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Product manufacturing
When development is complete, the product moves on to manufacturing. If new tools are required, ODU is also able to design these in-house and make them in the company’s own global tool shops at the respective production sites – fully tailor-made. This enables ODU to achieve vertical integration of 80%.
Your product solution moves through various stations, including:
- Silicone cable assembly: The complete solution from a single source.
- Tool shop: Customized mold making for overmoldings.
- Molding shop: Overmolding of the system solution.
- Assembly: All the individual parts made up until this point are put together here to create the final product.
- Electroplating shop: The contacts that were previously turned or stamped are given a customized coating here, depending on requirements.
- Technology Test Center
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Technology Test Center
We conduct tests and inspections in our on-site laboratory – the Technology Test Center, or T²C for short, was founded in 2014.
Such tests include:
- Tests to determine autoclavability
- Tests for harsh environments where product will be exposed to salt spray fog, extreme heat or extreme cold, for example
- Leakage tests
- Adhesion tests
- Biocompatibility test (cytotoxicity) according to ISO 10993-5 conducted by approved external testing laboratories in the field of medical technology